Tour to Machu Picchu with Vistadome Train-1 Day

Important Information

Please read the following information carefully. It will help answer all of your questions about our services and Tours to Machu Picchu with the Vistadome Train

ARRIVAL TO CUSCO

We will pick you up from the Cusco airport and take you to your hotel in Cusco. Please let us know your flight details at least 14 days before arrival. Our representative will be holding an orange sign reading ORANGE Nation outside the arrivals. You must exit the terminal to find our representative as they cannot enter. (Please let us know if your hotel is in the Sacred Valley so we can make the necessary arrangments). 

THE BRIEFING

The briefing is the night before the tour at 6pm in our office which is located at Garcilaso Street 210 , Office Nº:213 (2and Floor) in the la CASA DEL ABUELO shopping center

CAN I STORE MY LUGGAGE AT YOUR OFFICE?

Absolutely! Your main luggage can be stored at our office or at your hotel, both are free.

HOW TO BOOK:

FIRST, to book your Machu Picchu Tours, we need you to fill out our booking form by clicking on BOOK NOW on our homepage or click here on the link – BOOK NOW.

Please be ready with the following information (FROM EACH PARTICIPANT in your group). We cannot purchase an an entrance to Machu Picchu or the train without the following information:

• Personal information (your full name, exactly as on your passport):
• Gender
• Passport number
• D.OB. (dd / mm / yyyy)
• Nationality

SECOND, we require a deposit of US$211.00 per person  in order to purchase your entrance to Machu Picchu and train ticket. You can make you deposit by clicking on the PAYPAL symbols on the top of our home page, or you can click on the PAYPAL symbols on our booking page.

WHAT ABOUT THE BALANCE?

It would be greatly appreciated if you pay in cash at our office (US dollars or Peruvian soles) here in Cusco. We have many ATMs within the historical center to withdraw money. You can also pay by PAYPAL online but you will have to pay a 5.5% service charge, charged by PAYPAL. To pay your balance through PAYPAL, you need to log into your PAYPAL account using our email address orangenationperu@gmail.com. 

HOW DO I QUALIFY FOR THE STUDENT DISCOUNT?

• According to Peruvian Law, you must be under 18 years of age at the time of your trek, tour, or visit to Machu Picchu (students 18 & above need student cards). For example: if you book a trek at the age of 17 but you turn 18 before you do your trek, you do not qualify for a student discount.
• All students from 11 to 17 years, the discount is $30.
• For children from the age of 2 to 11 the discount is $40.
• Children under the age of 2 are free.
• All students must provide a copy of their passport at the time of their booking to get the student discount.

MAY I CHANGE THE DEPARTURE DATE AFTER THE TICKETS HAVE BEEN BOUGHT?

Yes, but with some restrictions and fees. Once the tickets for Machu Picchu have been bought, the government does not allow any changes, so we can’t change any departure date after the tickets has been bought. Tickets are also non transferable nor refundable. If you cancel your Tour to Machu Picchu with Vistadome Train, the deposit is not refundable!

DO I NEED MY ORIGINAL PASSPORT FOR MACHU PICCHU TOURS?

DEFINITELY! You MUST bring your original physical passport (No Copies) with the same passport number you gave us to book your entrances, train tickets and other reservations. They will check your passport when you enter Machu Picchu and board the train.

In case you are renewing your passport or changing your name, please send us a COPY of your old passport to secure your permit, and we will change it when we receive a COPY your new passport and/or updated name for a fee of $25 USD per person.  We must have a copy of your old and new passport to make the change. Before you change your passport keep a copy of your old one.

If you do not wish to pay this fee you must bring both passports to Peru with you. You can enter Peru with your new passport but you will need to show both passports, old and new to enter Machu Picchu and the train.  If you do not have both you will not be allowed to enter.

Remember to check your current passport to make sure it doesn’t expire within 6 months of your arrival to Peru!!! The Government of Peru is enforcing the existing law that requires all foreign travelers to have a passport valid for a minimum of six months past the time of entry into Peru. Peruvian authorities will deny entry into Peru for travelers not meeting this requirement.

WHAT IS THE WEATHER LIKE IN THE MACHU PICCHU TOURS?

The weather is very unpredictable and always changing so it is difficult to say with any certainty. We recommend that you be prepared for warm weather, possible rain showers (Orange Nation provides rain ponchos) and a warm jacket in case of cold. We recommend that you dress in layers so you may take off or put on clothes as needed.

ARE WE DROPPED OFF AT OUR HOTEL AFTER THE 1 DAY MACHU PICCHU TOURS?

Absolutely! Included in our packages is dropping you off at your hotel on the return from your trek or tour. If you have booked your hotel in the Sacred Valley like Ollantaytambo or Urubamba, we will drop you there too!
If you spend the night at Ollantaytambo before the trek, we wil pick you up there.

Don’t do anything other than rest

If you travel from Lima to Cusco, the effect can be immediate. This lack of oxygen, scientifically known as hypoxia, begins to manifest itself at 7,874 ft (2,399 m) above sea level. That’s why right after landing in Cusco, visitors can feel fatigued and have difficulty walking. It is advisable to take it really easy on the first day and, if possible, rest the first few hours to help the body acclimatize to the altitude.

Stay hydrated

How do people feel after a night of drinking? Thirsty. That’s how you’ll feel when you arrive in Cusco. As already stated, the body dehydrates quickly in high altitudes. It is recommended you drink lots of water before and during your trip to Cusco. Also, avoid heavy meals since your stomach takes longer to digest food at high altitudes. A diet of low proteins and high carbs is advisable.

Discovering coca

No one knew better the effects of high altitude than indigenous peoples. Coca is the best natural medicine to combat altitude sickness. It was even considered sacred because of its curative powers and is still used in the same way now as it was in the time of the Incas. It contains iron, vitamins A, B1, B2 and calcium, among other nutrients. Coca makes it easier for your bloodstream to absorb oxygen, suppresses hunger, combats fatigue, headaches and can ease your stomach. Try drinking coca tea, which is found in the lobbies of most hotels in Cusco.

TIPPING

If you’re happy with the services provided, a tip is appreciated. While it may not be customary in your country, it’s of great significance for the people who will take care of you during the tour (and their families). It also inspires better service and is an major facet of the tourism industry. Obviously, you are free to tip as much as you wish, depending on what you thought about the quality and the length of your tour.

ARE YOU SUSTAINABLE?

Orange Nation Peru is a local sustainable and responsible tour operator that operates with principles of responible tourism: protecting the environment and benefiting the indigenous communities while respecting their culture and religion.